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DHHL warns residents of sudden loss of phone and internet service

Department of Hawaiian Homelands
/
State of Hawaiʻi

The Department of Hawaiian Home Lands is urging homestead customers of Sandwich Isles Communications to switch phone and internet service providers immediately.

The department says up to 1,500 households and businesses on Hawaiian Home Lands statewide are facing a sudden loss of phone and internet service from Sandwich Isles.

Sandwich Isles was DHHL’s exclusive telecom service provider since 1995, but the company ran into legal and financial trouble in 2015 and is now facing foreclosure by the federal government over an unpaid loan.

DHHL announced two years ago it would be lifting the exclusivity clause with Sandwich Isles and allowing homesteaders to choose from other providers including Hawaiian Telcom and Spectrum.

Updates on DHHL's broadband program and resources for beneficiaries can be found on the DHHL website.

DHHL advises residential customers to contact other service providers to see if service is available at their address.


Hawaiian Telcom
www.hawaiiantel.com
(808) 475-8469

Spectrum
www.spectrum.com/services/hawaii
(855) 860-9068

Kuʻuwehi Hiraishi is a general assignment reporter at Hawaiʻi Public Radio. Her commitment to her Native Hawaiian community and her fluency in ʻōlelo Hawaiʻi has led her to build a de facto ʻōiwi beat at the news station. Send your story ideas to her at khiraishi@hawaiipublicradio.org.
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